Withdrawal Policy
If a student decides to withdraw from a program, he/she must provide a dated, written notice of withdrawal to the On-site Administrator. Refunds are calculated according to the Refund Policy of Franklin English Language College (FELC) and the date on which the written notice of withdrawal is received will be used to determine any refund owing.
In the case of a request for withdrawal:
When a dated, written notice of withdrawal is received, the student must be informed promptly that a refund in accordance with FELC’s Refund Policy will be issued.
If a notice of withdrawal that is not dated and/or written is received, the student must be informed promptly that a dated, written notice is necessary for a refund in accordance with FELC’s Refund Policy to be issued.
In the case of a request for withdrawal by an international student denied a study permit:
If a notice of withdrawal by an international student whose application for a study permit has been denied is received without a copy of the denial letter but before the program start date, the student must be informed as soon as possible that a copy of the denial letter must be provided to FELC in order for a refund in compliance with PCTIA Bylaw 38.3 to be issued.
If a notice of withdrawal by an international student whose application for a study permit has been denied is received after the program start date, the student must be informed promptly that any refund will be subject to FELC’s Refund Policy upon the receipt of a dated, written request for withdrawal.
